Who we are
Our website address is: https://rwhitecabinets.com/.
What personal data we collect and why we collect it
We will keep contact form submissions for customer service purposes, but we do not use the information submitted through them for marketing purposes.
While you visit our site, we’ll track:
- Pages you’ve browsed: we’ll use this to, for example, display the list of ‘Recently Viewed Products’
- Keep track of basket contents whilst you’re browsing our site
What we collect and store from purchases
When you purchase from us, we’ll ask you to provide information which may include your name, billing address, shipping address, email address and phone number. Any card/Paypal payment details will be dealt with by the relevant third parties. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Location: we may use this for purposes such as evaluating rates of taxation
- Comply with any legal obligations we have, such as taxation
We will store your information for as long as we have to until we are not legally required to keep it. For example, we will store order information for up to ten years for tax and accounting purposes. This includes all your order details.
The analytics software used on this website is fully GDPR compliant – it does not collect any user data. It removes all user information such as demographics and anonymises any analytics data it collects.
How we protect your data
All data held is in an encrypted format using AES-256 encryption. Methods such as Firewalls, Rapid SSL Certification and daily Malware deep-scanning with automatic removal are some of the others used.
Who we share your data with
Except with freight companies for the purposes of delivery and PayPal/Payzone for payment, we do not share any of your personal data with anyone.
How long we retain your data
As mentioned above your data may be stored for up to ten years for tax and accounting purposes.
What rights you have over your data
You can request to receive an exported file of the personal data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our contact information
See Contact Us.